Privacy


Privacy Policy (California – CCPA Compliant)

Effective Date: 01.01.2026
Company Name: Shine Line

1. Introduction

Shine Line (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and disclose your information in accordance with the California Consumer Privacy Act (CCPA).

2. Information We Collect

We may collect the following categories of personal information:

  • Identifiers: name, phone number, email address

  • Service Information: address of service, cleaning details

  • Payment Information: processed via third-party providers (PayPal, Zelle, Credit Card, Debit Card)

  • Communication Data: messages, SMS confirmations

  • Technical Data: IP address, browser type (via cookies)

3. How We Use Your Information

We use your information to:

  • Provide and manage cleaning services

  • Process payments

  • Communicate with you regarding bookings

  • Improve our services

  • Send service-related notifications

4. Sharing of Personal Information

We do not sell your personal information.

We may share your data only with:

  • Service providers (payment processors, booking tools)

  • Employees or contractors performing cleaning services

  • Authorities if required by law

5. Your Rights Under CCPA

If you are a California resident, you have the right to:

  • Request access to your personal data

  • Request deletion of your personal data

  • Know what data we collect and how we use it

  • Request that we do not sell your data (we do not sell it)

  • Not be discriminated against for exercising your rights

To submit a request, contact us using the details below.

6. Data Retention

We retain your information only as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Resolve disputes

7. Data Security

We implement reasonable security measures to protect your personal information. However, no system is 100% secure.

8. Cookies and Tracking Technologies

We may use cookies and similar technologies to improve your browsing experience and analyze website traffic.

9. Third-Party Services

Payments and certain services are handled by third-party providers (such as PayPal and Zelle). We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page.

11. Contact Information

If you have any questions or want to exercise your rights, contact us:

  • Email: sninelinellc2025@gmail.com

  • Phone: +1 (213) 849-1999

12. “Do Not Sell My Personal Information” Notice

Shine Line does not sell personal information.